If I request a replacement, when will I receive it?
Visit My Orders to check the status of your replacement. In most regions, replacement items are shipped upon receipt. In all other locations, the replacement will begin after the original shipped item has been retrieved. Check your SMS and email for details.
Can I return an item after the expiry date specified in the seller's return policy?
No, the seller cannot accept returns after the period specified in the seller's return policy.
When will the refund be made?
Refunds will be made in the following cases:
The seller cannot provide a replacement Under buyer protection, the dispute is resolved in your favor.
The seller allows refunds for selected categories under certain conditions.
Please see the Merchant Returns Policy on the product page for details.
If I return a cash-on-delivery item, how do I get a refund?
If you order by cash on delivery, we will refund you in the form of NEFT. After selecting this option, update your bank account information.